On the recordRead 8 Oct 202613 facts
Arcade
Dallas, Texas, United States
Plans and prices
Public base plan
$3,000a month
3,000 AI Credits/Minutes; pricing scales with usage as teams grow
Read 8 Oct 2026 · arcade.co
On the record
- AI roleplay
- Reps can practice on-demand voice or text roleplays generated from source material, with AI scoring and feedback.arcade.co · read 8 Oct 2026
- Compliance
- The implementation page says SOC 2 Type II is pending, with an audit in progress and a Q3 2026 target; SIG-Lite is available today.arcade.co · read 8 Oct 2026
- Content creation
- Arcade can turn a promo brief, sales playbook, or policy PDF into a draft Pathway in under five minutes; generated content is reviewable and editable before publishing.arcade.co · read 8 Oct 2026
- Customer data terms
- Arcade says it signs a DPA with every customer and that its standard DPA includes GDPR-aligned terms, CCPA-aligned terms, and Standard Contractual Clauses.arcade.co · read 8 Oct 2026
- Identity
- The implementation page lists SAML/OIDC SSO and SCIM provisioning, including support for Okta, Azure AD, Google Workspace, and Ping.arcade.co · read 8 Oct 2026
- Integrations
- Arcade lists Workday, UKG, and ADP for roster and hierarchy data, Slack and Microsoft Teams for notifications, and Snowflake and Looker for BI.arcade.co · read 8 Oct 2026
- Intended customers
- The listed industries include specialty retail, automotive retail and service, home services, hospitality, and education.arcade.co · read 8 Oct 2026
- Manager coaching
- The AI Manager Co-Pilot listens to live in-person manager-rep conversations, suggests coaching prompts, scores the coaching, and writes a summary.arcade.co · read 8 Oct 2026
- Onboarding and support
- Arcade lists a named customer success lead, weekly check-ins for the first 30 days, review of the first three Pathways, and a Slack or Teams channel with its team.arcade.co · read 8 Oct 2026
- Pathways
- A Pathway can combine lessons, role plays, and certifications for work such as product launches, policy updates, and onboarding.arcade.co · read 8 Oct 2026
- Security
- Customer content is encrypted at rest with AES-256 and in transit with TLS 1.2+; the page says customer source material is never used to train base models.arcade.co · read 8 Oct 2026
- What it does
- Arcade is AI coaching and readiness software for multi-location frontline teams.arcade.co · read 8 Oct 2026
