Vtiger Help Desk vs Whelp

Vtiger Help Desk

9.6 #1 in Help desk software

About Vtiger Help Desk

Whelp

7.7 #13 in Help desk software

About Whelp
Vtiger Help DeskWhelp
Free planYesYes
Free trialYesYes
Paid from$12/mo$29/mo
Open sourceNoNo
PlatformsAndroid, api, iOSAndroid, iOS, self-hosted, Web
Free planYesYes
Paid from$12/user/mo$29/user/mo
Shared inboxYesYes
SLA managementYes—
Help centerYes—
Ticket automationYes—
Customer portalYes—
API accessYes—
Included agent seats10—

Both are listed in Best Help Desk Software. On Samsung Mobile US Press, Vtiger Help Desk scores higher on our published basis.