USU Knowledge Management vs Xurrent ITSM
| USU Knowledge Management | Xurrent ITSM | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | api, Linux, self-hosted, Web, Windows | api, Web |
| Internal employee portal | Yes | Yes |
| AI-powered search | Yes | Yes |
| Slack access | Yes | Yes |
| Microsoft Teams access | Yes | Yes |
| Single sign-on | Yes | Yes |
| Free plan | — | No |
| Runbook support | — | Yes |
Both are listed in Best IT Knowledge Base Software. On Samsung Mobile US Press, USU Knowledge Management scores higher on our published basis.