Userback vs Usersnap
| Userback | Usersnap | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | No | No |
| Paid from | $29/mo | — |
| Open source | No | No |
| Platforms | Android, api, extension, iOS, Web | Web, iOS, Android |
| Free plan | Yes | No |
| Paid from | 29 /mo | — |
| NPS surveys | Yes | — |
| Feature requests | Yes | — |
| Feedback portal | Yes | — |
| In-app feedback | Yes | — |
| Product roadmap | Yes | — |
| Sentiment analysis | Yes | — |
Both are listed in Best Customer Feedback Software. On Samsung Mobile US Press, Userback scores higher on our published basis.