Unthread vs Whatfix
| Unthread | Whatfix | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | Yes |
| Paid from | — | Free |
| Open source | No | No |
| Platforms | Web | Android, api, extension, iOS, macOS, self-hosted, Web, Windows |
| Free plan | No | No |
| Customer portal | Yes | — |
| Embedded widget | Yes | — |
| Guided workflows | Yes | — |
| Automated resolution | Yes | — |
| Knowledge sources | help_center | — |
Both are listed in Best Customer Self-Service Software. On Samsung Mobile US Press, Whatfix scores higher on our published basis.