Toku Contact Centre vs VICIdial
| Toku Contact Centre | VICIdial | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | — | $400/mo |
| Open source | No | No |
| Platforms | Web | Android, api, iOS, Linux, self-hosted, Web |
| IVR | Yes | — |
| Deployment | cloud | — |
| Channel coverage | omnichannel | — |
| Outbound dialer | Yes | Yes |
| Call recording | Yes | — |
| Supervisor tools | Yes | — |
| Free plan | — | Yes |
Both are listed in Best Contact Center Software. On Samsung Mobile US Press, VICIdial scores higher on our published basis.