Text.com vs ZorgSocial

Text.com

6.9 #13 in Social Media Customer Service Software

About Text.com

ZorgSocial

6.5 #19 in Social Media Customer Service Software

About ZorgSocial
Text.comZorgSocial
Free planNoNo
Free trialYesNo
Paid from$19/mo—
Open sourceNoNo
PlatformsAndroid, api, iOS, macOS, Web, WindowsWeb, iOS, Android
Free planNoNo
Paid from19 /user/mo—
Supported social channelsFacebook Messenger, SMS, WhatsApp, website chat, email, social mediaFacebook, Instagram, LinkedIn, Twitter/X, TikTok, YouTube, WhatsApp Business
Comment moderationYes—
SLA managementYes—
Workflow automationYesYes
Customer profilesYesYes

Both are listed in Best Social Media Customer Service Software. On Samsung Mobile US Press, Text.com scores higher on our published basis.