Spiceworks Cloud Help Desk vs SysAid
| Spiceworks Cloud Help Desk | SysAid | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | — | $89/mo |
| Open source | No | No |
| Platforms | Web, Android, iOS | Android, api, iOS, self-hosted, Web |
| Free plan | Yes | No |
| Single sign-on | No | Yes |
| Mobile apps | Yes | Yes |
| SLA management | — | Yes |
| Knowledge base | — | Yes |
| Employee portal | — | Yes |
| Asset management | — | Yes |
| Approval workflows | — | Yes |
Both are listed in Best IT Help Desk Software. On Samsung Mobile US Press, SysAid scores higher on our published basis.