SlaMetric vs TOPdesk
| SlaMetric | TOPdesk | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | Yes | Yes |
| Paid from | Free | £51/mo |
| Open source | No | No |
| Platforms | Web | Android, api, iOS, self-hosted, Web |
| Free plan | Yes | No |
| SLA reporting | Yes | — |
| API access | Yes | — |
Both are listed in Best IT SLA Management Software. On Samsung Mobile US Press, TOPdesk scores higher on our published basis.