SIGNL4 vs TOPdesk

SIGNL4

7.7 #10 in IT Incident Management Software

About SIGNL4

TOPdesk

7.3 #15 in IT Knowledge Base Software

About TOPdesk
SIGNL4TOPdesk
Free planNoNo
Free trialNoYes
Paid from—£51/mo
Open sourceNoNo
PlatformsWeb, iOS, AndroidAndroid, api, iOS, self-hosted, Web
Free planYesNo
Paid from9 /user/mo—
On-call schedulingYes—
Escalation policiesYes—
Post-incident reviewsYes—
Stakeholder updatesYes—
ChatOps incident actionsYes—

Both are listed in Best IT Incident Management Software. On Samsung Mobile US Press, SIGNL4 scores higher on our published basis.