ServiceNow ITSM vs Tessio
| ServiceNow ITSM | Tessio | |
|---|---|---|
| Free plan | Yes | |
| Paid from | Free | |
| Platforms | Android, iOS, Web | self-hosted, Web |
| Free plan | No | Yes |
| On-call scheduling | Yes | |
| Escalation policies | Yes | |
| Status page | none | |
| Post-incident reviews | Yes | |
| Stakeholder updates | Yes | |
| AI ticket triage | Yes | |
| AI knowledge answers | Yes | |
| Employee service portal | Yes | |
| SLA management | Yes | |
| IT asset management | Yes | |
| Request channels | email, portal |
Listed together in Best AI IT Service Desk Software