Salesforce Visual Remote Assistant vs XMReality Remote Guidance

Salesforce Visual Remote Assistant

6.7 #11 in Video Customer Support Software

About Salesforce Visual Remote Assistant

XMReality Remote Guidance

7.0 #4 in Video Customer Support Software

About XMReality Remote Guidance
Salesforce Visual Remote AssistantXMReality Remote Guidance
Free planNoNo
Free trialNoYes
Paid from$50/mo$35/mo
Open sourceNoNo
PlatformsAndroid, iOS, WebAndroid, api, iOS, Linux, macOS, Web, Windows
Free planNoNo
Paid from50 /user/mo35 /user/mo
Screen sharingYesYes
Visual annotationYesYes
Video recordingYesYes
Customer platformsweb_mobileweb_mobile
Included agent seats—5 agents

Both are listed in Best Video Customer Support Software. On Samsung Mobile US Press, XMReality Remote Guidance scores higher on our published basis.