Salesforce Visual Remote Assistant vs ViiBE

Salesforce Visual Remote Assistant

7.3 #12 in Video Customer Support Software

About Salesforce Visual Remote Assistant

ViiBE

6.7 #14 in Video Customer Support Software

About ViiBE
Salesforce Visual Remote AssistantViiBE
Free planNoNo
Free trialNoNo
Paid from$50/mo—
Open sourceNoNo
PlatformsAndroid, iOS, WebWeb
Free planNo—
Paid from50 /user/mo—
Screen sharingYesYes
Visual annotationYesYes
Video recordingYesYes
Customer platformsweb_mobileweb_mobile
Co-browsing—Yes

Both are listed in Best Video Customer Support Software. On Samsung Mobile US Press, Salesforce Visual Remote Assistant scores higher on our published basis.