Salesforce Visual Remote Assistant vs SupportScreen

Salesforce Visual Remote Assistant

7.3 #12 in Video Customer Support Software

About Salesforce Visual Remote Assistant

SupportScreen

5.7 #19 in Video Customer Support Software

About SupportScreen
Salesforce Visual Remote AssistantSupportScreen
Free planNoNo
Free trialNoNo
Paid from$50/mo—
Open sourceNoNo
PlatformsAndroid, iOS, WebWeb, Windows, macOS, Linux
Free planNo—
Paid from50 /user/mo—
Screen sharingYesYes
Visual annotationYesYes
Video recordingYesNo
Customer platformsweb_mobileweb
Co-browsing—Yes

Both are listed in Best Video Customer Support Software. On Samsung Mobile US Press, Salesforce Visual Remote Assistant scores higher on our published basis.