Runbook vs SolarWinds Service Desk
| Runbook | SolarWinds Service Desk | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | Yes |
| Paid from | $40/mo | $39/mo |
| Platforms | Web | Android, api, iOS, Web |
| Free plan | No | No |
| Internal employee portal | Yes | |
| Runbook support | Yes | |
| AI-powered search | Yes | |
| Slack access | Yes | |
| Single sign-on | Yes | Yes |
| SLA management | Yes | |
| IT asset management | Yes | |
| Approval workflows | Yes | |
| Knowledge base | Yes | |
| Employee portal | Yes | |
| Asset management | Yes | |
| Mobile apps | Yes | |
| Paid from | 39 /mo |
Listed together in Best IT Knowledge Base Software