Request Tracker for Incident Response vs xMatters
Request Tracker for Incident Response
5.1 #22 in Incident Management Software
About Request Tracker for Incident Response| Request Tracker for Incident Response | xMatters | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | Yes |
| Paid from | — | $15/mo |
| Open source | No | No |
| Platforms | Web | Android, api, iOS, Web |
| Free plan | No | Yes |
| Paid from | 15 /user/mo | 15 /user/mo |
| Escalation policies | Yes | Yes |
| Audit logs | Yes | — |
Both are listed in Best Incident Management Software. On Samsung Mobile US Press, xMatters scores higher on our published basis.