Request Tracker for Incident Response vs Rootly

Request Tracker for Incident Response

5.0 #27 in Incident Management Software

About Request Tracker for Incident Response

Rootly

7.1 #12 in IT Incident Management Software

About Rootly
Request Tracker for Incident ResponseRootly
Free planNoNo
Free trialNoYes
Paid from—$20/mo
Open sourceNoNo
PlatformsWebAndroid, api, iOS, Web
Free planNoNo
Paid from15 /user/mo20 /user/mo
Escalation policiesYesYes
Audit logsYes—

Both are listed in Best Incident Management Software. On Samsung Mobile US Press, Rootly scores higher on our published basis.