Reputation vs SmartCustomer
| Reputation | SmartCustomer | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | $80/mo | — |
| Open source | No | No |
| Platforms | Web, iOS, Android | Web |
| Free plan | No | Yes |
| Paid from | $80/mo | — |
| Review sources | Google, Facebook, Yelp, Tripadvisor, Vitals, Apartment Ratings, and 130+ review websites | SmartCustomer, Google Seller Ratings, Google Product Reviews, Facebook, X, TrustedSite |
| Request channels | multichannel | email_and_sms |
| Monitoring alerts | Yes | — |
| AI response assistance | Yes | — |
| Review display widgets | Yes | Yes |
Both are listed in Best Review Management Software. On Samsung Mobile US Press, Reputation scores higher on our published basis.