Podium Webchat vs SOCi Genius Reputation
| Podium Webchat | SOCi Genius Reputation | |
|---|---|---|
| Platforms | Android, extension, iOS, macOS, Web, Windows | api, Web |
| Free plan | No | |
| Review sources | Google, Facebook, Yelp | Google, Facebook, Yelp, Apple App Store, Punchh, Tripadvisor |
| Review requests | Yes | Yes |
| Response workflows | Yes | Yes |
| Website chatbot | Yes | |
| Live agent chat | Yes | |
| Visitor tracking | Yes | |
| Chat channels | website+messaging | |
| Shared inbox | Yes | |
| Workflow automation | Yes | |
| Mobile app | Yes | |
| API access | Yes | |
| Sentiment analysis | Yes |
Listed together in Best Salon Reputation Management Software