Pega CRM vs Zoho CRM

Pega CRM

7.4 #98 in CRM Software

About Pega CRM

Zoho CRM

9.8 #1 in CRM Software

About Zoho CRM
Pega CRMZoho CRM
Free planYes
Free trialYesYes
Paid from$14/mo
PlatformsWebAndroid, api, iOS, Web
Free trialYesYes
Visual sales pipelineYesYes
Email syncYesYes
Marketing automationYesYes
AI featuresYesYes
Mobile appYesYes
Supported channelstelephone, web chat, mobile chat, email, web self-service, fax, white mail, Facebook Messenger, Twitter, Apple Business Chat, WhatsApp, SMS, IVR voice self-service
Workflow actionsYes
Human handoffYes
Voice supportNo
Multilingual supportYes
API accessYes
Web personalizationYes
App personalizationYes
Content personalizationYes
Offer personalizationYes
ExperimentationYes
Server-side deliveryYes
Free planYes
Paid from$14/user/mo
Sequence channelsemail
Task automationYes
CRM synchronizationYes
Workflow automationYes
Email marketingYes
Lead scoringYes
Sales forecastingYes

Listed together in Best CRM SoftwareBest Financial Services CRM SoftwareBest Healthcare CRM Software