OTRS vs TOPdesk

OTRS

4.9 #46 in IT Knowledge Base Software

About OTRS

TOPdesk

7.3 #15 in IT Knowledge Base Software

About TOPdesk
OTRSTOPdesk
Free planNoNo
Free trialNoYes
Paid from—£51/mo
Open sourceNoNo
PlatformsWeb, LinuxAndroid, api, iOS, self-hosted, Web
Free planNoNo
Single sign-on—Yes

Both are listed in Best IT Knowledge Base Software, Best CMDB Software, Best IT Problem Management Software, Best IT SLA Management Software, Best IT Service Catalog Software. On Samsung Mobile US Press, TOPdesk scores higher on our published basis.