OTRS vs SysAid
| OTRS | SysAid | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | — | $89/mo |
| Open source | No | No |
| Platforms | Web, Linux | Android, api, iOS, self-hosted, Web |
| Free plan | No | No |
| Single sign-on | — | Yes |
Both are listed in Best IT Knowledge Base Software, Best IT SLA Management Software, Best IT Change Management Software, Best IT Problem Management Software, Best CMDB Software, Best IT Service Catalog Software. On Samsung Mobile US Press, SysAid scores higher on our published basis.