OpenText Contact Center Analytics vs Sentriment

OpenText Contact Center Analytics

5.1 #35 in Call Center Speech Analytics Software

About OpenText Contact Center Analytics

Sentriment

6.4 #7 in AI Sentiment Analysis Software

About Sentriment
OpenText Contact Center AnalyticsSentriment
Free planNoYes
Free trialNoNo
Paid from—€49/mo
Open sourceNoNo
PlatformsWebapi, Web
Free plan—Yes
Emotion detection—Yes
Aspect-based sentiment—Yes
API access—Yes
Real-time analysis—Yes

Both are listed in Best AI Sentiment Analysis Software. On Samsung Mobile US Press, Sentriment scores higher on our published basis.