Mojo Helpdesk vs Track-It!

Mojo Helpdesk

6.2 #54 in Help desk software

About Mojo Helpdesk

Track-It!

6.6 #21 in IT Help Desk Software

About Track-It!
Mojo HelpdeskTrack-It!
Free planNoNo
Free trialYesNo
Paid from$14/mo—
Open sourceNoNo
Platformsapi, WebWeb, Windows, Android, iOS
Free planNoNo
SLA managementYesYes
Knowledge baseYesYes
Employee portalYesYes
Asset managementYesYes
Single sign-onYes—
Approval workflowsYesYes
Mobile apps—Yes

Both are listed in Best IT Help Desk Software. On Samsung Mobile US Press, Track-It! scores higher on our published basis.