Microsoft System Center Service Manager vs TOPdesk

Microsoft System Center Service Manager

5.2 #39 in IT Problem Management Software

About Microsoft System Center Service Manager

TOPdesk

6.9 #22 in IT Knowledge Base Software

About TOPdesk
Microsoft System Center Service ManagerTOPdesk
Free planNoNo
Free trialNoYes
Paid from$1,455/mo£51/mo
Open sourceNoNo
PlatformsWindowsAndroid, api, iOS, self-hosted, Web
Free planNoNo
Root-cause analysisYes—
Workaround trackingYes—
Incident linkingYes—
Permanent-fix trackingYes—
Deployment optionsself-hosted—

Both are listed in Best IT Problem Management Software, Best IT Service Catalog Software. On Samsung Mobile US Press, TOPdesk scores higher on our published basis.