Microsoft System Center Service Manager vs TechExcel ProjectOne ALM

Microsoft System Center Service Manager

5.2 #39 in IT Problem Management Software

About Microsoft System Center Service Manager

TechExcel ProjectOne ALM

7.1 #6 in IT Problem Management Software

About TechExcel ProjectOne ALM
Microsoft System Center Service ManagerTechExcel ProjectOne ALM
Free planNoNo
Free trialYes
Paid from$1,455/mo$10/mo
PlatformsWindowsAndroid, iOS, self-hosted, Web, Windows
Free planNoNo
Root-cause analysisYesYes
Workaround trackingYesYes
Incident linkingYesYes
Permanent-fix trackingYesYes
Deployment optionsself-hostedhybrid
Paid from20 /user/mo
Known-error databaseYes
Requirements managementYes
Test managementYes
Release managementYes
TraceabilityYes
Delivery methodologiesconfigurable

Listed together in Best IT Problem Management Software