Microsoft System Center Service Manager vs ServiceNow ITSM
Microsoft System Center Service Manager
5.2 #39 in IT Problem Management Software
About Microsoft System Center Service Manager| Microsoft System Center Service Manager | ServiceNow ITSM | |
|---|---|---|
| Free plan | No | |
| Paid from | $1,455/mo | |
| Platforms | Windows | Android, iOS, Web |
| Free plan | No | No |
| Root-cause analysis | Yes | |
| Workaround tracking | Yes | |
| Incident linking | Yes | |
| Permanent-fix tracking | Yes | |
| Deployment options | self-hosted | |
| On-call scheduling | Yes | |
| Escalation policies | Yes | |
| Status page | none | |
| Post-incident reviews | Yes | |
| Stakeholder updates | Yes |
Listed together in Best IT Problem Management Software