Median vs Salesforce Visual Remote Assistant

Median

6.3 #21 in Video Customer Support Software

About Median

Salesforce Visual Remote Assistant

6.7 #17 in Video Customer Support Software

About Salesforce Visual Remote Assistant
MedianSalesforce Visual Remote Assistant
Free planYesNo
Free trialYesNo
Paid from$25/mo$50/mo
Open sourceNoNo
Platformsapi, self-hosted, WebAndroid, iOS, Web
Free planYesNo
Paid from25 /user/mo50 /user/mo
Screen sharingYesYes
Co-browsingYes—
Visual annotationYesYes
Video recordingNoYes
Customer platformsweb_mobileweb_mobile

Both are listed in Best Video Customer Support Software. On Samsung Mobile US Press, Salesforce Visual Remote Assistant scores higher on our published basis.