Medallia vs UserVoice
| Medallia | UserVoice | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | — | — |
| Open source | No | No |
| Platforms | — | api, extension, Web |
| NPS surveys | Yes | Yes |
| Feature requests | Yes | Yes |
| Feedback portal | Yes | Yes |
| In-app feedback | Yes | Yes |
| Sentiment analysis | Yes | Yes |
| Free plan | — | No |
| Product roadmap | — | Yes |
Both are listed in Best Customer Feedback Software, Best Voice of Customer Software. On Samsung Mobile US Press, UserVoice scores higher on our published basis.