ManageEngine ServiceDesk Plus vs ServiceNow Service Level Management
ManageEngine ServiceDesk Plus
6.9 #18 in IT Knowledge Base Software
About ManageEngine ServiceDesk PlusServiceNow Service Level Management
5.3 #47 in IT SLA Management Software
About ServiceNow Service Level Management| ManageEngine ServiceDesk Plus | ServiceNow Service Level Management | |
|---|---|---|
| Paid from | $13/mo | |
| Platforms | Android, iOS, Linux, macOS, Web, Windows | Web |
| Free plan | Yes | |
| SLA management | Yes | |
| IT asset management | Yes | |
| Paid from | 13 /mo | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Approval workflows | Yes | |
| Employee portal | Yes | |
| Single sign-on | Yes | |
| Mobile apps | Yes | |
| SLA scope | both | |
| Escalation automation | Yes | |
| Business-hour calendars | Yes | |
| SLA reporting | Yes | |
| API access | Yes |
Listed together in Best IT SLA Management Software