Lucidya vs Meltwater Social Listening
Meltwater Social Listening
9.0 #1 in Social Media Listening Software
About Meltwater Social Listening| Lucidya | Meltwater Social Listening | |
|---|---|---|
| Free plan | No | |
| Free trial | No | |
| Paid from | $125/mo | |
| Platforms | api, Web | Android, api, iOS, Web |
| Free plan | No | No |
| Journey mapping | Yes | |
| Feedback channels | omnichannel | |
| Text analytics | Yes | |
| Closed-loop actions | Yes | |
| Experience programs | customer | |
| Social network coverage | X, Meta (Facebook and Instagram), YouTube, TikTok, LinkedIn, Reddit, Pinterest, Snapchat, Twitch, Discord, Threads, Bluesky, WeChat, Weibo, RED (Xiaohongshu), Douyin, Toutiao, QQ, Bilibili, Youku, Naver, Kakao Talk, LINE | |
| Web monitoring | Yes | |
| Sentiment analysis | Yes | |
| News monitoring | Yes | |
| Alert channels | Slack, Microsoft Teams, email, mobile app push alerts, SMS |
Listed together in Best Social Media Listening Software