Kustomer vs Unthread

Kustomer

8.4 #5 in Help desk software

About Kustomer

Unthread

5.4 #23 in Customer Self-Service Software

About Unthread
KustomerUnthread
Free planNoNo
Free trialNoYes
Paid from—$75/mo
Open sourceNoNo
PlatformsAndroid, api, iOS, Webapi, Web
Customer portalYesYes
Free plan—No
Embedded widget—Yes
Guided workflows—Yes
Automated resolution—Yes
Knowledge sources—help_center

Both are listed in Best Customer Self-Service Software. On Samsung Mobile US Press, Kustomer scores higher on our published basis.