Kustomer vs Supportbench

Kustomer

8.4 #5 in Help desk software

About Kustomer

Supportbench

5.8 #71 in Help desk software

About Supportbench
KustomerSupportbench
Free planNoNo
Free trialNoNo
Paid from—$32/mo
Open sourceNoNo
PlatformsAndroid, api, iOS, Webapi
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes
Free plan—No
Paid from—$32/user/mo
Included agent seats—15

Both are listed in Best Help Desk Software. On Samsung Mobile US Press, Kustomer scores higher on our published basis.