JustCall Speech Analytics vs Uniphore U-Assist

JustCall Speech Analytics

6.9 #2 in Call Center Speech Analytics Software

About JustCall Speech Analytics

Uniphore U-Assist

5.6 #8 in Call Center Speech Analytics Software

About Uniphore U-Assist
JustCall Speech AnalyticsUniphore U-Assist
Free planNoNo
Free trialNoNo
Paid from$29/mo—
Open sourceNoNo
PlatformsAndroid, iOS, WebWeb
Free planNo—
Paid from29 /user/mo—
Live call analysisYes—
Sentiment analysisYesYes
Compliance monitoringYes—
Automatic topic detectionYes—
Agent coaching toolsYes—

Both are listed in Best Call Center Speech Analytics Software. On Samsung Mobile US Press, JustCall Speech Analytics scores higher on our published basis.