ITOC360 vs Request Tracker for Incident Response
Request Tracker for Incident Response
5.1 #22 in Incident Management Software
About Request Tracker for Incident Response| ITOC360 | Request Tracker for Incident Response | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | Yes | No |
| Paid from | $12/mo | — |
| Open source | No | No |
| Platforms | Android, iOS, Web | Web |
| Free plan | Yes | No |
| Paid from | 12 /user/mo | 15 /user/mo |
| Escalation policies | Yes | Yes |
| Post-incident reviews | Yes | — |
| Status pages | Yes | — |
| Mobile apps | Yes | — |
| Audit logs | Yes | Yes |
Both are listed in Best Incident Management Software. On Samsung Mobile US Press, ITOC360 scores higher on our published basis.