IT Glue vs ManageEngine ServiceDesk Plus

IT Glue

8.4 #10 in Knowledge base software

About IT Glue

ManageEngine ServiceDesk Plus

7.4 #4 in IT Knowledge Base Software

About ManageEngine ServiceDesk Plus
IT GlueManageEngine ServiceDesk Plus
Free planNoNo
Free trialNoNo
Paid from$29/mo$13/mo
Open sourceNoNo
PlatformsAndroid, api, extension, iOS, WebAndroid, iOS, Linux, macOS, Web, Windows
Free planNoYes
Internal employee portalYes—
Runbook supportYes—
AI-powered searchYes—
Slack accessYes—
Microsoft Teams accessYes—
Single sign-onYesYes

Both are listed in Best IT Knowledge Base Software, Best Managed Service Provider Software. On Samsung Mobile US Press, IT Glue scores higher on our published basis.