iSupport Service Desk vs Xurrent IMR
| iSupport Service Desk | Xurrent IMR | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | Yes |
| Paid from | — | $6/mo |
| Open source | No | No |
| Platforms | Android, iOS, self-hosted, Web | Android, api, iOS, Web |
| Approval workflows | Yes | — |
| Change calendar | Yes | — |
| Emergency changes | Yes | — |
| Change audit trail | Yes | — |
| CMDB linking | Yes | — |
| Free plan | — | No |
| Paid from | — | 5 /user/mo |
Both are listed in Best IT Change Management Software. On Samsung Mobile US Press, iSupport Service Desk scores higher on our published basis.