Intercom vs Zendesk Guide
| Intercom | Zendesk Guide | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | No |
| Paid from | $19/mo | $55/mo |
| Open source | No | No |
| Platforms | Android, iOS, Web | Web |
| Free plan | No | No |
| Paid from | Free | $55/mo |
| Publishing audience | Customers using a website, app, or product experience | both |
| SSO support | Yes | Yes |
| Article limit | — | 40,000 articles |
| Custom domain | — | Yes |
| Version history | — | Yes |
| Content analytics | — | Yes |
Both are listed in Best Knowledge Base Software, Best Customer Self-Service Software, Best Customer Service CRM Software. On Samsung Mobile US Press, Intercom scores higher on our published basis.