Intercom vs Trengo

Intercom

8.8 #8 in Chatbot Builders

About Intercom

Trengo

5.5 #79 in Help desk software

About Trengo
IntercomTrengo
Free planNoNo
Free trialYesNo
Paid from$19/mo€299/mo
Open sourceNoNo
PlatformsAndroid, iOS, WebWeb
Free planNoNo
Paid from$29/user/mo—
Shared inboxYesYes
SLA managementYes—
Help centerYes—

Both are listed in Best Help Desk Software, Best Social Media Customer Service Software. On Samsung Mobile US Press, Intercom scores higher on our published basis.