Intercom vs SupportBee

Intercom

8.9 #8 in Chatbot Builders

About Intercom

SupportBee

5.9 #67 in Help desk software

About SupportBee
IntercomSupportBee
Free planNoNo
Free trialYesNo
Paid from$19/mo$17/mo
Open sourceNoNo
PlatformsAndroid, iOS, Webapi
Free planNoNo
Paid from$29/user/mo$17/user/mo
Shared inboxYesYes
SLA managementYes—
Help centerYesYes
Ticket automation—Yes
Customer portal—Yes
API access—Yes

Both are listed in Best Help Desk Software. On Samsung Mobile US Press, Intercom scores higher on our published basis.