ICTContact vs uContact
| ICTContact | uContact | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | No |
| Paid from | $399/mo | $59.99/mo |
| Open source | No | No |
| Platforms | api, Linux, self-hosted, Web | Web, iOS, Android |
| Free plan | No | No |
| Paid from | — | $59.99/user/mo |
| Inbound calling | — | Yes |
| Outbound dialer | — | Yes |
| IVR builder | — | Yes |
| Digital channel scope | — | omnichannel |
| Workforce management | — | Yes |
Both are listed in Best Call Center Software. On Samsung Mobile US Press, uContact scores higher on our published basis.