Helpy vs Intercom

Helpy

5.8 #73 in Help desk software

About Helpy

Intercom

8.9 #9 in Chatbot Builders

About Intercom
HelpyIntercom
Free planNoNo
Free trialNoYes
Paid from—$19/mo
Open sourceNoNo
PlatformsapiAndroid, iOS, Web
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYes—
Customer portalYes—
API accessYes—
Free plan—No
Paid from—$29/user/mo

Both are listed in Best Help Desk Software. On Samsung Mobile US Press, Intercom scores higher on our published basis.