HelpMaster vs KIX

HelpMaster

5.1 #30 in IT Help Desk Software

About HelpMaster

KIX

7.1 #17 in IT SLA Management Software

About KIX
HelpMasterKIX
Free planNoNo
Free trialNoNo
Paid from——
Open sourceNoNo
PlatformsWeb, WindowsWeb, iOS, Android
Free planNoYes
SLA managementYesYes
Knowledge baseYesYes
Employee portalYesYes
Asset managementYesYes
Single sign-onYesYes
Approval workflowsYesYes
Mobile apps—Yes

Both are listed in Best IT Help Desk Software. On Samsung Mobile US Press, KIX scores higher on our published basis.