Help Scout vs Trengo
| Help Scout | Trengo | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | Yes | No |
| Paid from | $25/mo | €299/mo |
| Open source | No | No |
| Platforms | api | Web |
| Free plan | Yes | No |
| Paid from | $25/user/mo | — |
| Shared inbox | Yes | Yes |
| SLA management | Yes | — |
| Help center | Yes | — |
| Ticket automation | Yes | — |
| Customer portal | Yes | — |
| API access | Yes | — |
| Included agent seats | 5 | — |
Both are listed in Best Help Desk Software, Best Shared Inbox Software. On Samsung Mobile US Press, Help Scout scores higher on our published basis.