Help Scout vs Keeping
| Help Scout | Keeping | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | Yes | No |
| Paid from | $25/mo | — |
| Open source | No | No |
| Platforms | api | Web |
| Free plan | Yes | No |
| Paid from | 25 /user/mo | 14 /user/mo |
| Shared mailboxes | — | 2 |
| Internal comments | — | Yes |
| Collision detection | — | Yes |
| Assignment automation | — | Yes |
| Mail platforms | — | gmail |
Both are listed in Best Shared Inbox Software. On Samsung Mobile US Press, Help Scout scores higher on our published basis.