Hark vs InMoment
| Hark | InMoment | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | $95.83/mo | — |
| Open source | No | No |
| Platforms | Web | Android, iOS, Web |
| Free plan | No | — |
| Feedback sources | Support workflows and surveys; video, audio, screen recordings, images, and text submissions | Surveys; email; SMS; website; call center; calls; chats; email threads; social media; ratings and reviews |
| Sentiment analysis | Yes | Yes |
| AI insight summaries | Yes | Yes |
| Closed-loop workflows | Yes | Yes |
| Response limit | 5,000 /mo | — |
| API access | — | Yes |
Both are listed in Best Voice of Customer Software. On Samsung Mobile US Press, InMoment scores higher on our published basis.