HaloITSM vs OTRS
| HaloITSM | OTRS | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | No |
| Paid from | £66/mo | — |
| Open source | No | No |
| Platforms | Android, api, iOS, self-hosted, Web | Android, api, iOS, Linux, self-hosted, Web |
| Free plan | No | No |
| Single sign-on | Yes | — |
Both are listed in Best IT Knowledge Base Software, Best IT SLA Management Software, Best IT Problem Management Software, Best CMDB Software. On Samsung Mobile US Press, HaloITSM scores higher on our published basis.