Go Help Desk vs Intercom

Go Help Desk

5.2 #91 in Help desk software

About Go Help Desk

Intercom

8.9 #8 in Chatbot Builders

About Intercom
Go Help DeskIntercom
Free planNoNo
Free trialNoYes
Paid from—$19/mo
Open sourceNoNo
PlatformsapiAndroid, iOS, Web
SLA managementYesYes
Help centerNoYes
Ticket automationYes—
API accessYes—
Free plan—No
Paid from—$29/user/mo
Shared inbox—Yes

Both are listed in Best Help Desk Software. On Samsung Mobile US Press, Intercom scores higher on our published basis.