Gist vs LiveAgent

Gist

7.7 #13 in Help desk software

About Gist

LiveAgent

8.1 #7 in Help desk software

About LiveAgent
GistLiveAgent
Free planYesNo
Free trialNoYes
Paid fromFree$15/mo
Open sourceNoNo
PlatformsWeb, iOS, Androidapi
Free planYesYes
Paid from—$15/user/mo
Shared inbox—Yes
SLA management—Yes
Help center—Yes
Ticket automation—Yes
Customer portal—Yes
API access—Yes

Both are listed in Best Help Desk Software. On Samsung Mobile US Press, LiveAgent scores higher on our published basis.