Gist vs Helpshift

Gist

7.7 #12 in Help desk software

About Gist

Helpshift

6.3 #49 in Help desk software

About Helpshift
GistHelpshift
Free planYesNo
Free trialNoNo
Paid fromFree—
Open sourceNoNo
PlatformsWeb, iOS, Androidapi
Free planYesNo
Shared inbox—Yes
SLA management—Yes
Help center—Yes
Ticket automation—Yes
API access—Yes

Both are listed in Best Help Desk Software. On Samsung Mobile US Press, Gist scores higher on our published basis.